Cancellation / No Show Policy

Our cancellation policy is that all appointments must be cancelled 24 hours in advance for a full refund, otherwise there will be a cancellation fee of 50% of what your appointment total would have been.  

If you are 15 minutes or more late for any appointment you will be subject to rescheduling and a late fee will apply.

If you no show for an appointment then your full appointment amount will charged to your card on file. 

Lavender Moon Aesthetics strives to provide 5-star customer service to all of our clients which includes doing our best to stay on time with our scheduled appointments. Your adherence to these policies is appreciated.

Return / Refund Policy

We have products available for purchase in our spa.

All sales are final.

Please do not send your purchases back to the manufacturer.